Surgical Performance Intelligence
Transform how your SPD operates. We analyze workflows, schedules, and staffing to eliminate delays, reduce turnovers, and maximize case throughput, all with data-driven precision.
What we do
Conduct a comprehensive audit of your SPD operations, case scheduling, staff workflows, and performance metrics. We track and identify bottlenecks late first cases, excessive turnover times, unused block time, inefficient scheduling—and map exactly where delays happen.
Deliverables
- Comprehensive performance audit with gap analysis vs. industry benchmarks.
- Redesigned workflows and case scheduling protocols that fit your facility.
- Measure performance tracking first-case starts, turnover times, utilization, and delays.
- 90-day implementation roadmap with assigned owners and progress tracking.
- Staff training on new workflows.
- Monthly performance audits to ensure improvements stick.
STERILE PROCESSING EXCELLENCE & COMPETENCY
Build a world-class SPD. We assess competency gaps, standardize processes and ensure every instrument is processed perfectly every time protecting patient safety and reducing compliance risk.
What we do
We evaluate your SPD team’s knowledge and skills, audit your processes against manufacturer instructions for use (IFU) and industry standards, and build customized training that matches your actual instruments, sterilizers, and workflows.
Deliverables
- SPD competency assessment identifying knowledge and skill gaps for each technician.
- Customized training curriculum based on your facility's specific instruments and sterilizers.
- Hands-on training and competency for all SPD staff.
- Standardized operating procedures (SOPs) that ensure consistency.
- Train-the-trainer program so your facility can onboard new staff independently.
- Monthly performance audits and coaching to ensure standards are maintained.
JOINT COMMISSION READINESS & COMPLIANCE
Prepare for surveys with confidence. We audit your entire surgical services department against current standards, fix compliance gaps, and ensure your team knows exactly what surveyors will ask so there are no surprises.
What we do
We conduct a rigorous pre-survey audit of your surgical services, OR, and SPD against current Joint Commission standards. We review every policy, verify staff competencies, test your systems, and identify deficiencies before the surveyor does.
Deliverables
- Pre-survey gap analysis auditing policies, competencies, equipment, and environment of care.
- Updated and new policies specific to your facility (not generic templates).
- Staff competency verification and documentation audit.
- Mock tracer exercises so staff practice with surveyor-style questions.
- Corrective action plans (CAPs) with assigned owners and completion timelines for every deficiency.
- Optional: on-site or on-call support during the actual survey.
- Post-survey follow-up to ensure action plans are completed.
Quick Win Bundle
- OR Performance + JC Readiness
- 15% Savings
- Lean Operations + Accreditation Confidence
- Best For: Upcoming Survey + Bleeding Revenue
Cmplete Transform
- All 3 Services
- 20% Savings
- Full Surgical Services Overhaul
- 500 MB Bandwidth
Foundation Builder
- OR Performance + SPD Excellence
- 15% Savings
- Predictable workflows + Competent Team
- Best For: Long Term Operational Excellence
